Cancellation and Refund Policy

1. Cancellation Policy

• Orders can be canceled within 24 hours of placement.

• Once shipped, an order cannot be canceled.

2. Return & Refund Policy

• Returns are accepted within 7 days of delivery.

• A return shipping fee of ₹150 will be deducted from the refund amount.

• The item must be unused, in its original packaging, and in resalable condition.

• Refunds will be processed within 7-10 business days after we receive and inspect the returned product.

• Refunds will be credited to the original payment method.

3. Non-Returnable Items

• Customized or made-to-order products cannot be returned.

For any queries, email us at [Add your Tradiva support email].